{"id":3274,"date":"2025-03-13T08:25:41","date_gmt":"2025-03-13T08:25:41","guid":{"rendered":"https:\/\/www.basco-t.com\/?p=3274"},"modified":"2026-01-08T16:56:42","modified_gmt":"2026-01-08T15:56:42","slug":"provider-tecnologici-nei-servizi-a-chiamata-tpl","status":"publish","type":"post","link":"https:\/\/www.basco-t.com\/en\/provider-tecnologici-nei-servizi-a-chiamata-tpl\/","title":{"rendered":"THE KEY ROLE OF TECHNOLOGICAL  PROVIDERS IN DEMAND RESPONSIVE TRANSPORT SERVICES"},"content":{"rendered":"<h5 class=\"wp-block-heading\">An analysis focused on the market of technologies supporting the demand responsive transport (DRT) sector, global trends, and the situation in Italy.<\/h5>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1810\" height=\"2560\" data-id=\"3283\" src=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_Provider-Tecnologici-scaled.jpg\" alt=\"Il ruolo chiave dei provider tecnologici nei servizi a chiamata nel Trasporto Pubblico Locale\" class=\"wp-image-3283\" title=\"\" srcset=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_Provider-Tecnologici-scaled.jpg 1810w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_Provider-Tecnologici-1280x1810.jpg 1280w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_Provider-Tecnologici-980x1386.jpg 980w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_Provider-Tecnologici-480x679.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1810px, 100vw\" \/><\/figure>\n<\/figure>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-c40ba2c8e0f305e41631c4951181bcb3\" style=\"color:#0763e3\">Share on:<\/h1>\n\n\n\n<ul class=\"wp-block-social-links has-large-icon-size has-icon-color has-icon-background-color is-style-pill-shape is-content-justification-center is-layout-flex wp-container-core-social-links-is-layout-16018d1d wp-block-social-links-is-layout-flex\"><li style=\"color:#ffffff;background-color:#ebebeb;\" class=\"wp-social-link wp-social-link-linkedin has-white-color wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.basco-t.com\/it\/provider-tecnologici-nei-servizi-a-chiamata-tpl\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19.7,3H4.3C3.582,3,3,3.582,3,4.3v15.4C3,20.418,3.582,21,4.3,21h15.4c0.718,0,1.3-0.582,1.3-1.3V4.3 C21,3.582,20.418,3,19.7,3z M8.339,18.338H5.667v-8.59h2.672V18.338z M7.004,8.574c-0.857,0-1.549-0.694-1.549-1.548 c0-0.855,0.691-1.548,1.549-1.548c0.854,0,1.547,0.694,1.547,1.548C8.551,7.881,7.858,8.574,7.004,8.574z M18.339,18.338h-2.669 v-4.177c0-0.996-0.017-2.278-1.387-2.278c-1.389,0-1.601,1.086-1.601,2.206v4.249h-2.667v-8.59h2.559v1.174h0.037 c0.356-0.675,1.227-1.387,2.526-1.387c2.703,0,3.203,1.779,3.203,4.092V18.338z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">LinkedIn<\/span><\/a><\/li>\n\n<li style=\"color:#ffffff;background-color:#ebebeb;\" class=\"wp-social-link wp-social-link-x has-white-color wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.basco-t.com\/it\/provider-tecnologici-nei-servizi-a-chiamata-tpl\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13.982 10.622 20.54 3h-1.554l-5.693 6.618L8.745 3H3.5l6.876 10.007L3.5 21h1.554l6.012-6.989L15.868 21h5.245l-7.131-10.378Zm-2.128 2.474-.697-.997-5.543-7.93H8l4.474 6.4.697.996 5.815 8.318h-2.387l-4.745-6.787Z\" \/><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">X<\/span><\/a><\/li>\n\n<li style=\"color:#ffffff;background-color:#ebebeb;\" class=\"wp-social-link wp-social-link-instagram has-white-color wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.instagram.com\/p\/DHLCeYNowuT\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li style=\"color:#ffffff;background-color:#ebebeb;\" class=\"wp-social-link wp-social-link-facebook has-white-color wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.basco-t.com\/it\/provider-tecnologici-nei-servizi-a-chiamata-tpl\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li><\/ul>\n\n\n\n<p><em>This analysis is based on data and findings from the annual<a href=\"https:\/\/lukas-foljanty.medium.com\/on-demand-transit-market-report-2024-recap-2751810cd482\" target=\"_blank\" rel=\"noopener\">On-Demand Transit 2024 Market Report<\/a>\u201c the study  \u201c<a href=\"https:\/\/www.interreg-central.eu\/wp-content\/uploads\/2024\/07\/D2.1.1_Analysis-report-on-DRT-digital-and-operational-innovations-in-CE.pdf\" target=\"_blank\" rel=\"noopener\">DRT Digital and Operational Innovations in CE Regions and Engaged Areas<\/a>\u201d Interreg Central Europe, and a dataset compiled from information provided by the<a href=\"https:\/\/osservatoriosharingmobility.it\/wp-content\/uploads\/2024\/12\/Rapporto-sharing-mobility-2024.pdf\" target=\"_blank\" rel=\"noopener\">Observatory Sharing Mobility<\/a>integrated with official data from companies operating in the DRT sector.<\/em><\/p>\n\n\n\n<p>Technology plays a key role in the efficiency and sustainability of Demand Responsive Transport service (DRT), a mobility model based on flexibility and user demand adaptation. The integration of advanced algorithms, digital platforms, and smart booking systems enables route optimization, reduces waiting times, and improves operational efficiency, making these services competitive with traditional transport modes.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The adoption of artificial intelligence and machine learning technologies is further transforming the sector, allowing for predictive demand management and greater adaptability to user needs. In an era of growing focus on sustainability and transport efficiency, technological platforms serve as the real driver of innovation in DRT.<\/p>\n\n\n\n<p>A fully digitalized on-demand transport system consists of four main architectural components, without which the service could not function:<\/p>\n\n\n\n<p>\u25aa Travel Dispatch Center (TDC);<\/p>\n\n\n\n<p>\u25aa  DRT device for vehicles<\/p>\n\n\n\n<p>\u25aa User devices<\/p>\n\n\n\n<p>\u25aa Communication network<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Digital platform providers play a central role in DRT development, offering software solutions for booking management, dynamic route planning, and integration with public transport payment and ticketing systems. Thanks to these tools, mobility operators can optimize their fleets, improve vehicle load factors, and ensure a more reliable and accessible service.&nbsp;&nbsp;<\/p>\n\n\n\n<p>The on-demand transport sector is a highly competitive market for technology providers. Among the top global operators ranked by the number of awarded projects (both active and upcoming), the U.S.-based <strong>Via<\/strong> has surpassed 400 projects, while Canada\u2019s <strong>Spare<\/strong> has exceeded 200. Meanwhile, South Korean operators <strong>Hyundai <\/strong>and <strong>varoDRT<\/strong> remain among the top 10 in this ranking.<\/p>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1620\" height=\"828\" src=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.1-ENG-1.png\" alt=\"\" class=\"wp-image-3293\" title=\"\" srcset=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.1-ENG-1.png 1622w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.1-ENG-1-1280x630.png 1280w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.1-ENG-1-980x482.png 980w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.1-ENG-1-480x236.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1620px, 100vw\" \/><\/figure>\n\n\n\n<p>Overall, Via holds a global market share of approximately 24%, with its most significant markets in North America, DACH (Germany, Austria, and Switzerland), and Europe. In Asia, however, the market is dominated by local operators such as <strong>varoDRT<\/strong> and <strong>Hyundai Motors<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1666\" height=\"1354\" src=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab2-2.png\" alt=\"\" class=\"wp-image-3276\" title=\"\" srcset=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab2-2.png 1666w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab2-2-1280x1040.png 1280w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab2-2-980x796.png 980w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab2-2-480x390.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1666px, 100vw\" \/><figcaption class=\"wp-element-caption\"><em>Source: On-Demand Transit 2024 Market Report<\/em><\/figcaption><\/figure>\n\n\n\n<p><em>Notes:<\/em><\/p>\n\n\n\n<p><em>MENA: Middle East and North Africa<\/em><\/p>\n\n\n\n<p><em>DACH: Germany (D), Austria (A) and Switzerland (CH)&nbsp;<\/em><\/p>\n\n\n\n<p><em>AUS\/NZ: Australia and New Zealand<\/em><\/p>\n\n\n\n<p><em>ROW: Rest of the World<\/em><\/p>\n\n\n\n<p>In Italy, the French company Padam Mobility holds 23% of the market, followed by Spain\u2019s Shotl (21%) and Via with 20%. Additionally, 7.1% of Italian DRT projects rely on technological platforms developed by national providers.<\/p>\n\n\n\n<figure class=\"wp-block-image alignwide size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1624\" height=\"720\" src=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.2-ENG-1.png\" alt=\"\" class=\"wp-image-3294\" title=\"\" srcset=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.2-ENG-1.png 1622w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.2-ENG-1-1280x570.png 1280w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.2-ENG-1-980x436.png 980w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/Tab.2-ENG-1-480x214.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1624px, 100vw\" \/><\/figure>\n\n\n\n<p>The growth of demand responsive transport services (DRT) is closely tied to technological innovation and competition among leading digital platform providers. While the global market is led by operators such as Via and Spare, in Italy, Padam Mobilityand Shotl dominate, with a significant presence of locally developed solutions. The sector\u2019s evolution will depend on the ability to integrate advanced tools to optimize operational efficiency and ensure increasingly accessible services.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-text-color has-background has-link-color has-small-font-size has-text-align-left has-custom-font-size wp-element-button\" href=\"https:\/\/www.basco-t.com\/en\/tpl-italiano-margini-di-redditivita\/\" style=\"background-color:#ebebeb\">Previous article<\/a><\/div>\n<\/div>\n\n\n\n<p><br><br><\/p>","protected":false},"excerpt":{"rendered":"<p>Un\u2019analisi focalizzata sul mercato delle tecnologie a supporto del settore dei servizi a chiamata (DRT), le tendenze globali e la situazione in Italia. Condividi su: L&#8217;analisi si basa sui dati e le evidenze emerse dal rapporto annuale &#8220;On-Demand Transit 2024 Market Report&#8220;, l&#8217;analisi &#8220;DRT Digital and Operational Innovations in CE Regions and Engaged Areas&#8221; di [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3278,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[20],"tags":[39],"class_list":["post-3274","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobility-metrics","tag-provider-tecnologici"],"_links":{"self":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts\/3274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/comments?post=3274"}],"version-history":[{"count":15,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts\/3274\/revisions"}],"predecessor-version":[{"id":5329,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts\/3274\/revisions\/5329"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/media\/3278"}],"wp:attachment":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/media?parent=3274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/categories?post=3274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/tags?post=3274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}