{"id":3116,"date":"2025-03-03T17:05:11","date_gmt":"2025-03-03T17:05:11","guid":{"rendered":"https:\/\/www.basco-t.com\/?p=3116"},"modified":"2026-01-08T16:58:58","modified_gmt":"2026-01-08T15:58:58","slug":"il-servizio-ferroviario-europeo-secondo-gli-utenti-trenitalia-in-cima-al-ranking-2024","status":"publish","type":"post","link":"https:\/\/www.basco-t.com\/en\/il-servizio-ferroviario-europeo-secondo-gli-utenti-trenitalia-in-cima-al-ranking-2024\/","title":{"rendered":"THE EUROPEAN RAILWAY SERVICE ACCORDING TO USERS: Trenitalia leads the 2024 ranking"},"content":{"rendered":"<h5 class=\"wp-block-heading\">The analysis was conducted based on the annual report by Transport &amp; Environment, which ranks the 27 main European railway operators according to eight categories: fare structure, discounts and concessions, service reliability, booking experience, compensation polices, travel experience, development of night trains, and cycling mobility polices.<\/h5>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1810\" height=\"2560\" src=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt1-scaled.jpg\" alt=\"\" class=\"wp-image-3117\" title=\"\" srcset=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt1-scaled.jpg 1810w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt1-1280x1810.jpg 1280w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt1-980x1386.jpg 980w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt1-480x679.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1810px, 100vw\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1810\" height=\"2560\" src=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt2-scaled.jpg\" alt=\"Il servizio ferroviario europeo secondo gli utenti.\" class=\"wp-image-3118\" title=\"\" srcset=\"https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt2-scaled.jpg 1810w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt2-1280x1810.jpg 1280w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt2-980x1386.jpg 980w, https:\/\/www.basco-t.com\/wp-content\/uploads\/2025\/03\/ENG_European-Railway-Service_pt2-480x679.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1810px, 100vw\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-c40ba2c8e0f305e41631c4951181bcb3\" style=\"color:#0763e3\">Share on:<\/h1>\n\n\n\n<ul class=\"wp-block-social-links has-large-icon-size has-icon-color has-icon-background-color is-style-pill-shape is-content-justification-center is-layout-flex wp-container-core-social-links-is-layout-16018d1d wp-block-social-links-is-layout-flex\"><li style=\"color:#ffffff;background-color:#ebebeb;\" class=\"wp-social-link wp-social-link-linkedin has-white-color wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.basco-t.com\/it\/il-servizio-ferroviario-europeo-secondo-gli-utenti-trenitalia-in-cima-al-ranking-2024\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path 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d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li style=\"color:#ffffff;background-color:#ebebeb;\" class=\"wp-social-link wp-social-link-facebook has-white-color wp-block-social-link\"><a rel=\"noopener nofollow\" target=\"_blank\" href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.basco-t.com\/it\/il-servizio-ferroviario-europeo-secondo-gli-utenti-trenitalia-in-cima-al-ranking-2024\/\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li><\/ul>\n\n\n\n<p>The results of the <strong>studio <\/strong>of <strong>2024 <\/strong>see head <strong>Trenitalia<\/strong>the main operator in italy, <strong>following <\/strong>the company Czech <strong>RegioJet<\/strong> and by the operator of the austrian <strong>\u00d6BB<\/strong>.<\/p>\n\n\n\n<p>Whereas, as an index of the price of\u20ac\/km for the operator, SBB, Eurostar and GWR are the companies the most expensive in Europe. The comparison of the prices of tickets for the same routes show significant differences. On the route Milan-Rome, Italo offers rates of 1.2 times lower than Trenitalia. Similarly, the rates of Flixtrain for the route Berlin-Hamburg are 5.5 times lower than those of DB.&nbsp;<\/p>\n\n\n\n<p>From the analysis does not emerge <strong>no correlation <\/strong>among the<strong> indexes of price and the other evaluation criteria<\/strong>, <strong>to the evidence of the fact that higher prices are not a guarantee of a higher quality of service.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>Seven operators<\/strong> \u2013 BDZ, CP, Hellenic Trains, Italo, PKP, Trenitalia and SJ stand for the offering of <strong>special rates <\/strong>and <strong>discounts <\/strong>the most advantageous. On the contrary, the <strong>operators <\/strong>rail <strong>low-cost<\/strong> as <strong>Flixtrain <\/strong>and <strong>Ouigo <\/strong>submit <strong>special offers less attractive<\/strong>in line with the business model at a low cost.<\/p>\n\n\n\n<p><strong>Reliability <\/strong>the service is another factor <strong>fundamental <\/strong>for consumers, <strong>among the 25 operators, which were available the data on the punctuality, only 8 (32%) have achieved a rate of punctuality of more than 80%, <\/strong>considering a threshold of five minutes at the time of arrival at the destination. The results indicate that <strong>the train operator the more reliable the SBB switzerland<\/strong>, followed by NS Dutch to second place, and by SNCB, the belgian at the third.<\/p>\n\n\n\n<p>With regard to the travel experience <strong>SNCF, Trenitalia and Deutsche Bah<\/strong>no offer <strong>best experience to the travelers<\/strong>while NS, Hellenic Trains and SNCB get the lowest score.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-black-color has-text-color has-background has-link-color has-small-font-size has-text-align-left has-custom-font-size wp-element-button\" href=\"https:\/\/www.basco-t.com\/wp-admin\/post.php?post=3093&amp;action=edit\" style=\"background-color:#ebebeb\">Previous article<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>L&#8217;analisi \u00e8 stata condotta a partire dal report annuale di Transport &amp; Environment&nbsp; che classifica i principali 27 operatori ferroviari europei sulla base di otto categorie: piano tariffario, scontistiche e agevolazioni, affidabilit\u00e0 del servizio, esperienza di prenotazione, politiche di compensazione, esperienza di viaggio, sviluppo dei treni notturni e politiche per la mobilit\u00e0 ciclistica. Condividi su: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3120,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[20],"tags":[31,30,15,17,32,33],"class_list":["post-3116","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobility-metrics","tag-ranking","tag-servizio-ferroviario","tag-tpl","tag-trasporto-pubblico-locale","tag-trenitalia","tag-utenti"],"_links":{"self":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts\/3116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/comments?post=3116"}],"version-history":[{"count":7,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts\/3116\/revisions"}],"predecessor-version":[{"id":5334,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/posts\/3116\/revisions\/5334"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/media\/3120"}],"wp:attachment":[{"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/media?parent=3116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/categories?post=3116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.basco-t.com\/en\/wp-json\/wp\/v2\/tags?post=3116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}